WARRANTY AND RETURNS AGREEMENT

Warranty and Returns

At Maintenant, we are committed to providing you with high-quality products and excellent customer service. We want you to be completely satisfied with your purchase. Please read the following information regarding our warranty and return policies.

Warranty

Our products are made with care and attention to detail. We stand behind the quality of our products and offer a 1 year warranty on all items from the date of purchase. This warranty covers any manufacturing defects in materials and workmanship under normal use. Please note that the warranty does not cover:

  • Normal wear and tear
  • Damage caused by improper care, accidents, or misuse
  • Alterations or repairs made by unauthorized third parties

If you believe your product has a manufacturing defect and is covered under our warranty, please contact us at info@maintenantofficial.com with your order number, a description of the issue, and any relevant photos. Our team will review your claim and provide you with further instructions.

Returns and Exchanges

We hope you love your new Maintenant product, but if for any reason you are not completely satisfied, we offer hassle-free returns and exchanges.

Return and Exchange Policy:

  • You have 14 days from the date of delivery to return or exchange your item.
  • Items must be in their original condition, unworn, unwashed, and with all original tags attached.
  • To initiate a return or exchange, please contact us at  info@maintenantofficial.com with your order number and the reason for your return.
  • Once your return is approved, we will provide you with a return shipping label and instructions.

Refunds:

  • Upon receiving and inspecting your returned item, we will process your refund to the original payment method within 5 business days.
  • Shipping costs are non-refundable unless the return is due to a manufacturing defect or an error on our part.

Exchanges:

  • If you wish to exchange an item for a different size or color, please follow the same return process. Once we receive your return, we will send out the new item, subject to availability.

Final Sale Items:

  • Please note that items marked as "Final Sale" are not eligible for returns or exchanges.

Return Shipping:

  • we will cover the return shipping cost.

Questions? If you have any questions about our warranty or return policies, please feel free to reach out to us at info@maintenantofficial.com. We’re here to help!

Thank you for shopping with Maintenant. We appreciate your business and look forward to serving you again.